Delete your Domiro account
Last updated: 10 September 2026
This page explains how residents and buyers can delete their account in the Domiro mobile app (Android and iOS), developed by Domiro, and what happens to their data.
1. Delete your account in the app
Deletion starts right away and takes about a minute:
- Open the Domiro app and sign in.
- Residents: go to the Profile tab. Buyers: go to the My deals tab.
- Tap “Delete account”.
- Enter your password to confirm. You will be signed out and the account can no longer be used.
2. No access to the app?
Email admin@domiro.app from the email address of your account with the subject “Delete my account”. We will verify the request and delete the account within 30 days, and confirm by email.
3. What is deleted
When the account is deleted, we permanently remove:
- Your name, email address, phone number, profile photo and password.
- Your vehicles and pets.
- Your passes, access to apartments, and the devices registered for push notifications.
- Your likes, bookmarks, poll votes and read marks.
4. What is kept
Some records belong to your management company or developer and are needed for their accounting and legal obligations. They are kept, but no longer linked to your name:
- Messages in service requests and deal chats are kept with the author shown as “Deleted account”.
- Bills, payment history, meter readings and purchase deals for the apartment are kept by the management company or developer for as long as the law requires.
5. Delete some data without deleting the account
In the app you can remove your profile photo, vehicles, pets and invited family members at any time. For any other deletion request, email admin@domiro.app.